Data protection

Your privacy matters to us

At Nexroute Logistics Ltd, we handle your personal data with care and transparency. This policy explains what we collect, how we use it, and your rights under UK GDPR.

Data we collect

Information we gather from you

Nexroute Logistics Ltd collects your name, email address, and phone number when you submit contact forms or request a quote. We also keep records of your communications with us to process enquiries and deliver our courier and logistics services.

Data usage

How we use your information

Nexroute Logistics Ltd uses the data you provide to respond to your enquiries, deliver logistics services, process orders, and improve our operations. We process your information under UK GDPR as needed to fulfil contracts and meet our legal obligations.

Data retention

Your data is kept secure for 6 years

We retain your personal information for 6 years to meet UK tax and legal requirements, then securely delete it. Your data is stored on encrypted servers with restricted access.

Your data rights

Your rights under UK GDPR

You have the right to access, correct, or delete your personal data held by Nexroute Logistics Ltd. You can also request data portability or object to processing. If you're unhappy with how we handle your information, you can lodge a complaint with the ICO at ico.org.uk.

Cookies & tracking

Cookies and tracking technology we use

We use essential cookies to keep our website functioning correctly, as well as analytics and marketing cookies to understand visitor behaviour and improve our advertising. This includes the TikTok Pixel (Pixel ID: D7DA5DBC77UF89IGG660), which collects anonymised data about page visits to help us measure and optimise our TikTok advertising campaigns. TikTok may process this data in accordance with their own privacy policy. We also use Google Analytics 4 to track website usage. By continuing to use our website, you consent to these cookies being placed on your device. You have the right to withdraw consent at any time by contacting us at admin@nexroutelogisticsltd.co.uk.

Get in touch

Questions about your data? We're here to help.

Contact Nexroute Logistics Ltd directly with any privacy concerns or data requests. Email admin@nexroutelogisticsltd.co.uk or call 07424042718 during business hours.